Privacy Policy & Terms of Service

Effective Date: January 1, 2026
Last Updated: October 4, 2026

At Heritage Sweets & Co. ("we," "us," or "our"), respecting your privacy and protecting your personal data is fundamental to our craft. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our landing page, request tasting sample boxes, or communicate with our confectionery team.

1. Information We Collect

We collect personal information that you voluntarily provide to us when expressing interest in obtaining information about us or our products. The personal data collected may include:

Contact Details: First and last name, email address, physical shipping address, and telephone number.
Inquiry Preferences: Selection of flavor palettes, tasting requests, and general messages.
Technical Data: IP address, browser type, device information, and basic interaction analytics via functional cookies.

2. How We Use Your Information

We process your information for legitimate business purposes compliant with US standards (including CCPA/COPPA):

To fulfill order requests, dispatch tasting sample boxes, and manage shipping logistics.
To respond to user inquiries, offer support, and send administrative details.
To enforce our terms, conditions, and policies, and comply with legal requirements.
To protect against fraudulent, unauthorized, or illegal activity on our site.

3. Third-Party Disclosures & Advertising

We do not sell, rent, or trade your personal contact details to third parties for commercial marketing purposes. Data provided via lead generation forms is strictly utilized for direct communication regarding your specific order request. We comply fully with Google Ads policies, maintaining strict non-redirection and explicit user consent protocols.

4. Cookies and Tracking Technologies

Our website utilizes essential session cookies and local storage to preserve form submission state and user cookie preferences. You may adjust your browser settings to refuse cookies; however, certain interactive features of our landing page may function with reduced capability.

5. Food Safety & FDA Disclaimer

Statements made on this website regarding ingredients, low-sugar profiles, or botanical extracts have not been evaluated by the Food and Drug Administration (FDA). Our confections are intended as traditional food products and are not intended to diagnose, treat, cure, or prevent any medical condition or health ailment.

6. California Privacy Rights (CCPA/CPRA)

California residents have specific rights regarding their personal data, including the right to request access to collected data, request deletion of personal records, and opt out of any future communications. To exercise these rights, please submit a written request to our privacy care desk at heritagesweets.help@gmail.com.

7. Contact Information

If you have questions or comments regarding this Privacy Policy, please contact our administrative team at:

Heritage Sweets & Co.
Attn: Compliance Desk
1482 Heritage Confectionery Way, Suite 400
Pasadena, CA 91101
Phone: (626) 555-0192
Email: heritagesweets.help@gmail.com